Chat disclaimer

Line under the chat box (always shown)

AI assistant, not a lawyer. It doesn't give legal advice. A person from Cleared replies here when needed. Messages are saved with your case.

Assistant's first message in a thread

Hi, I'm Cleared's AI assistant. I can answer questions about your case, your dates and your fees. I'm not a lawyer and can't give legal advice or tell you how your hearing will go. For anything that needs judgment, a person from Cleared will reply right here.

Holding message when a question goes to a person

That's one for a person on our team. A person from Cleared will reply here. Most replies come within 1 business day.

Reply when someone asks for legal advice

Used when the advice flag fires, before the handoff.

I can't give legal advice, and I can't say how a hearing will turn out. I've passed your question to a person from Cleared, who will reply here. If you need legal advice, you can talk to a lawyer of your choice.

Insurance questions

I can't help with insurance questions. I've passed this to a person on our team, who will reply here.

Full disclaimer (linked from the line above)

Who answers. Cleared's AI assistant answers first. It uses the facts of your case and answers our team has approved. A person from Cleared reviews anything that needs judgment and replies in the same chat.

Not legal advice. Cleared is not a law firm. Nothing in this chat, from the assistant or from our team, is legal advice. Neither can tell you how a hearing will turn out.

Dates and amounts. Dates and fees in the chat come from our system, not from the AI. If something looks wrong, say so in the chat and a person will check it.

Your messages. Messages and files you send are saved with your case and kept as described in our privacy policy. Don't send anything you don't want in your case file.

Mail. Ask the chat to stop mail and we stop right away. A letter already in the mail may still arrive.