SMS terms and consent wording
Consent checkbox (Sign step and Watch sign-up)
Unchecked by default, and not required to sign or pay.
Text me alerts about my case: new chat messages, hearing dates, hearing reminders and decisions. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. See the SMS terms.
SMS terms (page)
Program: Cleared case alerts, from Cleared NYC LLC.
What we text. Only messages about your case or your Watch buildings:
- a new message in your case chat,
- a hearing date or a change to it,
- a reminder before a hearing,
- a decision,
- a one-time sign-in code, when you ask for one.
We don't send marketing texts.
How often. It varies with your case. We never send alerts between 9 PM and 8 AM New York time, and never more than one alert every 15 minutes. Replies to STOP or HELP, and sign-in codes you ask for, come right away.
Cost. Message and data rates may apply, depending on your mobile plan.
To stop. Reply STOP to any text. It takes effect immediately, and we send one last text to confirm. Your case and the chat stay open, and we keep sending email.
For help. Reply HELP to any text, or ask in your case chat. We don't take calls.
Carriers are not liable for delayed or undelivered messages.
Privacy. We don't share your number or your consent to texts with anyone for marketing. See the privacy policy.
Text messages (v1)
Under 160 characters each.
| Trigger | Text |
|---|---|
| Opt-in confirmation | Cleared: You'll get alerts about your case. Msg freq varies. Msg&data rates may apply. Reply HELP for help, STOP to cancel. |
| HELP | Cleared case alerts. For help, ask in your case chat at cleared.nyc or email help@cleared.nyc. Msg&data rates may apply. Reply STOP to cancel. |
| STOP | Cleared: You won't get any more texts from us. Your case chat at cleared.nyc stays open. |